01 /Using this site
By using this site you agree to these terms. Please use it lawfully and do not interfere with how it works.
The ground rules for using encorewaco.com, booking a table, and buying tickets.
By using this site you agree to these terms. Please use it lawfully and do not interfere with how it works.
Reservations are held for 15 minutes past the booked time. Large parties and private events follow the terms in your event agreement.
Imperial Theatre tickets are for reserved seats on the date and time shown. Every ticket purchase is covered by this policy, which you agree to at checkout.
All sales are final. Tickets are non-refundable and can't be exchanged, except as described below.
Canceled shows. If Encore cancels a show, you'll get a full refund of the ticket price to your original payment method.
Rescheduled shows. Your tickets are good for the new date. If you can't make it, contact us within 7 days of the announcement. Any refund or credit is at Encore's discretion.
Show changes. Performers, lineups and showtimes may change without notice and aren't grounds for a refund.
Late arrival and no-shows. Please arrive before showtime. Late guests are seated at a suitable break, and there are no refunds for late arrival or missed shows.
Entry and conduct. A valid photo ID may be required and age limits apply per show. No refund is given if you're refused entry for age, ID or conduct, or asked to leave.
Transfers. You may give your tickets to another guest. Reselling above face value isn't allowed, and resold tickets may be canceled without a refund.
Our responsibility. Encore's liability for any ticket is limited to the price paid for it.
Guests must be 21 or older to purchase or consume alcohol. Valid ID is required, and we may refuse service at our discretion.
Photos, logos, and text on this site belong to Encore Waco and may not be reused without permission.
Questions about this page? Email hello@encorewaco.com or call (254) 294-8044.